Help Connect your data

More than one store or account

A team can connect several Shopify stores, plus as many ad, email and analytics accounts as it likes. Each one keeps its own import.

Stores, by plan

  • Your plan sets how many stores you can have. Pro includes 1 Shopify store, Growth 3, and Scale as many as you need.
  • A store counts once. It doesn’t matter how many of your team’s workspaces use it, so using a store your team already has in another workspace never needs room.
  • Settings shows your count. “Plan and seats” shows how many stores your team has.

No room for another store?

“Add a connection” tells you before you go to Shopify, and offers “Change plan”. Or disconnect one of the team’s stores first. If your team is over its plan after a change, it keeps the stores it already has.

Without a plan

A team without a plan can connect one store so it can choose a plan through Shopify, but nothing imports until a plan starts. The sidebar says “Nothing imports until your team has a plan”, and admins get “Choose a plan”. A cancelled plan, or a trial that’s ended, stops imports too. What’s already in stays put.

Every other account

Ad, email and analytics accounts have no limit. Add each one with “Add a connection” under its workspace.

Good to know

  • Connect once per team. A store or login one workspace connected can be used in others, and it’s still only imported once. See Share a connection across workspaces.
  • Stores with the same name stay easy to tell apart. Stetto adds each one’s address to its name.
  • Several stores in several currencies? Set up regions so each store’s sales and ad spend line up. See Regions.

Still stuck? Email support@getstetto.com and a person will answer.