Connections at a glance

The foot of the sidebar shows how each platform’s import is doing. To add, change or remove a connection, go to Settings, “Connections”.

At the foot of the sidebar

There’s one line per platform, saying how it’s doing or what it needs:

• “Up to date”, or the newest day that’s in, with when it last updated.
• Progress with a bar while history comes in.
• A fix right on the line when one needs you: “Reconnect”, “Try again” or “Choose accounts”.

When everything’s fine, the lines fold into one (“all up to date”). Click it to see them all. It opens by itself when a platform needs you or is importing.

In Settings, “Connections”

Admins see every workspace on the team here, with the open one first. Each workspace says how it’s doing in one line, then lists its connections, one row per store or account.

• Each row shows how its import is going. It says “also in” when other workspaces use it too.
• Each row’s ⋯ menu changes or removes it. It has “Change accounts”, “Remove from” this workspace and “Disconnect from the team”. See Remove or disconnect a source.
• “Add a connection” sits under each workspace. It lists your team’s connections that workspace doesn’t use yet, then new ones to connect.
• “Not used in any workspace” is at the bottom. It holds connections your team keeps that no workspace uses. “Use in” picks one up again. See Share a connection across workspaces.

Who can do this

Team admins add, change and remove connections. Everyone else sees the open workspace’s connections and how they’re doing. See Roles: admin, editor, viewer.

Related

• How fresh is my data?
• Fix a connection